Shipping + Returns

Orders are typically processed within 2–3 business days. Shipping rates are calculated at checkout.

Once your order has shipped, you'll receive tracking information by email.

All MaeVora Skin sales are final. Due to the nature of skincare products, we do not accept returns or exchanges.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photos of the item and packaging so we can make it right.

Please review your order carefully before purchasing. Personalized MaeVora Systems are final sale.

Once an order has been shipped, MaeVora Skin is not responsible for packages that are lost, stolen, or marked as delivered by the shipping carrier.

If tracking shows that your package was delivered but you have not received it, please contact the shipping carrier directly to locate the package or file a claim.

MaeVora Skin does not issue refunds or replacements for packages confirmed as delivered by the carrier.

If tracking indicates a package may be lost in transit, contact MaeVora so we can provide information needed for the carrier claim. Carrier claim procedures may vary.

Orders cannot be canceled or changed once they have entered processing. Please review your shipping address, products, and quantities carefully before completing your purchase.